Terms
Methods
of Payment:
Paypal
or Credit Card. Credit card payments are made via Paypal by clicking
the button below. You do not need a paypal account to pay with a
credit card.
Postal
Money Orders
I accept Postal Money Orders. In order to hold an animal for you,
the Postal Money order must be sent via USPS Priority Mail with
Delivery Confirmation. When sending anything via Priority Mail,
you must ask for Delivery Confirmation to get a tracking number.
A tracking number is required within 24 hours of placing an animal
on hold, so that I know you have mailed a payment.
Personal
Checks, Cashier's Checks, Non-Postal Money Orders
Due
to bouncing checks and counterfeit money orders/cashier's checks,
I strongly recommend one of the two previously-listed payment methods.
While I will accept personal checks, non-postal money orders or
cashier's checks, there will be a 2-week hold placed on your order
for payment verification & clearance.
Placing
Animals on Hold
Animals are not considered sold until a deposit has been made -
No exceptions. I cannot hold an animal until a 25% deposit has been
made via credit card or paypal. If you can only pay by Postal Money
Order, I will hold the animal for 24 hours and then a tracking number
(proof that payment has been mailed) will be required to hold the
animal any longer than that.
This policy was not put in place because I'm an unfriendly person,
but because placing animals on hold without a deposit is unfair
to customers that want to buy those animals. I have had customers
purchase an animal that was their second choice, only to see the
animal that was their first choice become available (due to buyers
backing out) after they've received their animal.
Any time a deposit/payment has been made on an animal, it is non-refundable
unless the animal can no longer be provided.
Shipping Animals
Costs
Prices do not include shipping unless otherwise stated. Shipping
is provided either by UPS Next Day Air ($50+) or Delta Dash ($80+).
For larger animals, please email me your zip code for a shipping
quote. Please send ZIP code when inquiring about shipping, including
delivery times and prices. There is a $10 box fee on all orders.
Extreme
Weather
I will not ship an animal if the temperature in either city (yours
or mine) exceeds 90 degrees or is below 40 degrees.
Delivery trucks are not air conditioned. This means that they can
get up to 30 degrees warmer than the temperatures outside. Please
do not ask me to put a cold pack in the box and ship your animals
anyway. If there were a delay in shipping for whatever reason, the
cold pack will melt and be of no help. I want my customers to be
happy, but not if that means risking the life of an animal. Captive
animals deserve respect and the best possible care.
There will be no exception on this policy.
Guarantees
Live
Arrival
I offer a live arrival guarantee when temperatures are between 40-85
degrees and ONLY when someone is available to sign for the package
upon delivery, or pick up at the airport within 4 hours of arrival.
Should an animal arrive expired, you must notify me within 24 hours
of receipt. Please preserve the expired animal by freezing it -
you will be asked to provide proof that the animal arrived dead.
If I do not hear from you within 12 hours of delivery, I will assume
that the animal arrived live & that you are content with the
transaction.
Health
I offer a 48 hour health guarantee on my reptiles. If I do not hear
from you within 48 hours of the receipt of your animal(s), I will
assume that you are completely satisfied with your purchase and
consider our transaction complete. Because I have no control of
how you will keep your reptiles or what your existing collection
has been exposed to, I cannot offer a guarantee longer than 48 hours.
Sex
When an animal is sold as sexed, I offer a 100% guarantee to that
effect. I do, however expect for you to double check the sex of
the animal and to notify me within 48 hours if it appears to be
the wrong sex. Again, if I have not heard from you within 48 hours,
I will consider our transaction complete.
Color
Depending on factors such as environment, stress and age, the color
and/or intensity of the color on blood pythons may change. With
this in mind, my guarantee does not apply to color. I have never
had a customer complain about the color of an animal purchased from
me, but I feel that it's best to avoid any confusion. I believe
that my blood & short-tailed pythons are some of the finest
available, and I make every effort to represent my animals as accurately
as possible. I have gone to great expense purchasing photography
equipment for this purpose. However, monitor settings vary from
computer to computer, so it's impossible for me to make each photograph
appear the same on everyone's computer monitor. Having said that,
I do not offer refunds due to lack or misinterpretation of color.
However, in the case of baby bloods (brongersmai), you will most
likely have a very pleasant surprise in store as the animal grows
to its adult size.
Contact
It
is easiest to reach me via e-mail at one of the following addresses:
info@bloodpythons.com
klg@bloodpythons.com
If you would prefer
to speak via telephone, I'm more than happy to call. Please e-mail
me with your contact info & the best time to get in touch with
you so I may do so. Thanks!
I
am also active on the forums on this website. While I may not be
able to answer every question immediately, there are several experienced
keepers on the forums who may be able to help. http://www.bloodpythons.com/forums
